Viber Chatbot
Personalized Communication on a Favorite Platform
Connect with your users on the platform they use every day.
Our Viber chatbot enables direct and personalized communication, improving user experience and engagement.
Connect with your users on the platform they use every day.
Our Viber chatbot enables direct and personalized communication, improving user experience and engagement.
Benefits of the Viber Chatbot
Increased
User Engagement
Personalized messages and quick replies enhance interaction and user satisfaction.
Direct Communication
with Users
Reach your clients through the platform they already use daily.
Reduced
Communication Costs
Automation reduces the need for large support teams.
Increased Sales
and Loyalty
Targeted offers and notifications drive purchases and encourage customer return.
Key Features
Automatic Responses
Answers frequently asked user questions.
Provides information about products, services, and order statuses.
Personalized Messages and Notifications
Sends tailored offers based on user behavior and preferences.
Notifies about promotions, order statuses, or important events.
Integration with Business Systems
Connects with CRM and databases to deliver accurate and personalized responses.
Automatically logs interactions and tailors communication based on user history.
Support for Scheduling Appointments and Events
Users can easily schedule a meeting or consultation via the chatbot.
Multilingual Support
Communicates with users in their preferred language, ensuring global accessibility.
Example of Use
Industry: Retail
Challenge: Low user engagement during promotional campaigns.
Solution: The Viber chatbot was used to automatically send personalized coupons and new product notifications.
Results
0%
Increased
user engagement
0%
Sales growth
during the promotional period
Example of Use
Industry: Maloprodaja
Challenge: Low user engagement during promotional campaigns.
Solution: The Viber chatbot was used to automatically send personalized coupons and new product notifications.
Results
%
Increased user engagement
%
Sales growth during the promotional period
Technologies in Use
Knowledge
Graph
Personalized recommendations based on user preferences.
CRM
Integration
Automatically logs interactions and history.
Data
Encryption
Ensures security and compliance with standards such as GDPR and ISO/IEC 27001.
Ready to Improve Communication?
Connect with your clients in a completely new way using our Viber chatbot. Enable fast and personalized communication that boosts engagement and user satisfaction.